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CRO & Analytics

Conversion Tracking
Setup

Every form, call, booking and sale tracked accurately into Google Ads, Meta and GA4 — so your ad platforms optimise towards real customers, not empty clicks.

10+
years' experience each for the senior specialists who set up and verify your tracking

✓ Google Tag Manager ✓ Enhanced conversions ✓ Meta CAPI ✓ Consent mode

Smart bidding is only as smart as the data you feed it. Broken or duplicated conversions quietly train your campaigns to buy the wrong traffic.

We implement and verify the conversion events your ad platforms and analytics depend on, so budget decisions rest on numbers you can trust.

What's included

The tracking layer every
campaign depends on.

From tag container to ad platform, every conversion is defined, implemented, tested and documented.

Google Tag Manager build

A clean, well-named GTM container with a proper data layer, replacing hard-coded snippets and leftover tags from past agencies.

Google Ads conversions

Primary and secondary conversion actions set correctly, with values, counting rules and enhanced conversions configured for better matching.

Meta Pixel & Conversions API

Browser and server-side events with deduplication, so Meta sees more of your conversions without counting them twice.

Form, call & booking events

Enquiry forms, click-to-call, call tracking numbers, Calendly and other booking tools tracked as distinct, meaningful conversions.

Ecommerce purchase tracking

Purchase events with order value, transaction IDs and product data passed through for Shopify, WooCommerce and custom checkouts.

Consent mode & privacy

Google consent mode and cookie banner integration configured so tracking respects user choices while preserving modelled conversions.

How we work

Defined, built,
tested, then documented.

01

Audit what's there

We review existing tags, conversion actions and platform settings to find duplicates, misfires and missing events — and what each one is costing you.

02

Define the conversions

Together we agree which actions count as primary conversions, which are supporting signals and what each is worth to the business.

03

Implement in GTM

Tags, triggers and data layer events are built in Google Tag Manager and connected to Google Ads, Meta, GA4 and any other platforms you use.

04

Verify & hand over

Every event is tested with real submissions and platform diagnostics, then documented so your team knows exactly what fires and why.

Case studies

Results built on accurate tracking.

See all case studies →
Custom Apparel · Merchandise
100+
leads generated
$84
cost per lead

Lead generation in a brutally competitive niche

Custom apparel is a crowded, price-driven market. Google Ads management paired with proper goal tracking and a purpose-built landing page delivered over 100 leads at an $84 cost per lead.

Google AdsGoal TrackingLanding Page
Read the case study →
Yoga & Wellness · Melbourne
10 → 47
conversions
−50%
cost per conversion
11 → 17%
click-through rate

Halving cost per conversion in a single month

A previous agency's account structure and bid settings were quietly wasting budget. We restructured the Google Ads account and reset bidding — cost per conversion fell from $40 to $20 within the first month.

Google AdsBid Strategy
Read the case study →
Not-for-profit · Ad Grants

More conversions than ever, on a Google Ad Grant

We took over a mismanaged Ad Grants account, reconfigured it from the ground up, and upgraded ads, keywords and bid settings — then maintained it to keep the grant compliant. The client has since recorded more conversions through Google Ads than at any point in their history.

Google Ad GrantsAccount Takeover
Read the case study →
01

Common tracking problems we fix

  • Duplicate conversions from both a GA4 import and a native Google Ads tag counting the same lead.
  • Micro-conversions as primary goals — page views or button clicks inflating results and steering bids.
  • Missing calls and bookings, so the leads that matter most are invisible to the platforms.
  • No purchase values, which stops value-based bidding and ROAS targets working.
  • Consent banners that block everything, or tags that ignore consent altogether.
  • Orphaned tags from previous agencies and plugins slowing the site and muddying the data.
03

How this fits with analytics and CRO

Conversion tracking setup is the implementation layer: the events and platform connections that make paid media measurable. Broader reporting, GA4 configuration and dashboards are covered by our Google Analytics service, and turning more of that tracked traffic into customers is the job of conversion rate optimisation and landing page optimisation. If you suspect your Google Ads account has deeper issues, a Google Ads audit is a sensible companion piece.

04

Who we set tracking up for

Most of our tracking work is for businesses already spending on Google Ads or Meta who suspect the numbers don't add up: leads in the platform that never reached the inbox, sales in the store that never showed in the ad account, or a sudden drop in conversions after a website rebuild. We also set tracking up before new campaigns launch, which is the cheapest time to get it right. Our senior specialists each bring 10+ years of experience, work from our Sydney office and don't lock you into long contracts.

Questions

Conversion tracking, answered.

Should I track conversions in GA4 or directly in Google Ads?+
For most advertisers, the native Google Ads conversion tag (with enhanced conversions) should be the primary source for bidding, with GA4 used for analysis and cross-channel reporting. We set up both and make sure they don't double count.
Can you track phone calls?+
Yes. We can track clicks on phone numbers, calls from ads and, with a call tracking provider, calls made after someone visits the site. Calls are often a business's most valuable conversion, so they shouldn't be left out.
Do I need Google Tag Manager?+
It isn't mandatory, but it makes tracking far easier to manage, test and change without developer releases. We recommend it for almost every site and can migrate existing hard-coded tags into it.
Will this work with my website platform?+
We regularly implement tracking on WordPress, Shopify, WooCommerce, Webflow, Squarespace and custom-built sites, along with booking tools and form plugins.
How do I know the tracking is working?+
We test every conversion with real submissions, check it in Tag Assistant and each platform's diagnostics, and give you documentation listing every event. We also check back after launch to confirm conversions are being recorded as expected.
Can you fix tracking set up by a previous agency?+
Yes — that's one of the most common requests we get. We audit what's there, keep what works, remove what doesn't and document the result so you're never locked out of your own data.
Get in contact

Feed your campaigns data
you can actually trust.

✓ Google Ads, Meta and GA4 connected properly ✓ Every event tested and documented ✓ No long lock-in contracts
Fix my tracking → Or call +61 2 8999 3731